AI Agent, unified inbox, and auto quality assurance — consistent, compliant CX at enterprise scale.
Products
50+ Integrations
Trusted by forward-thinking CX teams worldwide
Customers switch channels. Agents lose context. Every handoff is a fresh start — and a silent churn risk.
Old-school bots answer questions. They can't update CRMs, create tickets, or close the loop. Work falls back on humans.
You review 2% of interactions. The other 98% are unmonitored — where your brand voice drifts and compliance gaps grow.
One platform that automates resolution, unifies every channel, and governs quality — from first message to closed ticket.
Each product solves a distinct CX challenge. Together, they close every gap.
Handles Tier-1 across webchat, social, email, voice, and video. Learns from your knowledge base, speaks 95+ languages, and takes real action — CRM updates, ticket creation, workflow triggers.
All conversations, all channels, full context — in one workspace. AI-human handoffs with preserved transcripts, SLA routing, co-browsing, and complete audit trails.
Evaluate every interaction automatically — policy adherence, empathy, accuracy. Surface coaching moments. Prove compliance. Customisable scorecards by team and channel.
A structured onboarding process that gets your AI live fast, with full control at every step.
One-click connectors for WhatsApp, Messenger, email, and telephony. REST API for your custom stack. Live in hours.
Point to your docs, FAQs, and APIs. Map actions. Set tone profiles. Your AI learns your brand voice — not a generic script.
Start in human-in-the-loop mode. AI drafts, humans approve. Phased autonomy as your confidence in the system grows.
Track containment, FCR, AHT, CSAT, and QA scores from one dashboard. Use Insights to close the loop continuously.
Average time to first AI-handled conversation: under 48 hours.
Outcomes that move the needle
Tier-1 Deflection
via Mev AI Agent
Faster Handle Time
avg. across channels
FCR Improvement
first contact resolution
QA Coverage
with Auto QA
Data residency, E2EE, immutable audit logs, and Auto QA for regulatory adherence — all running in your Managed Private Cloud.
Compliance-first AI for regulated industries.
100% interaction logging for regulatory traceability
HA/DR architecture for thousands of concurrent sessions. Deep BSS/OSS integrations for plan changes, usage queries, and outage communications.
HA/DR scale for millions of subscribers.
Multi-region failover with sub-second RTO
Conversational product guidance, order tracking, returns, and cart recovery flows that turn support into a revenue channel.
Revenue-positive CX for high-volume retail.
Average 18% lift in cart recovery rate
Native connectors for CRM, payments, logistics, telephony, and marketing tools. Open API for everything else.
Salesforce
CRM
HubSpot
CRM
Zendesk
Support
Messaging
Twilio
Voice
Shopify
Commerce
Slack
Collab
Gmail
SAP
ERP
Stripe
Payments
Google WS
Productivity
Messenger
Social
Salesforce
CRM
HubSpot
CRM
Zendesk
Support
Messaging
Twilio
Voice
Shopify
Commerce
Slack
Collab
Gmail
SAP
ERP
Stripe
Payments
Google WS
Productivity
Messenger
Social
"Mevrik gave us one brand voice across every channel and cut rework by half. The setup was faster than any platform we've deployed in the last five years."
Head of CX
Regional Bank, MENA
"Auto QA surfaced coaching moments we never saw in our 2% samples. It changed how we run quality assurance entirely — we wouldn't go back."
QA Lead
Telecom Operator, South Asia
"Our cart recovery rate improved 18% in the first month. The AI handles order tracking 24/7 and our agents finally focus on complex, high-value conversations."
VP Customer Success
D2C Retail Brand
All plans include a 14-day free trial. No credit card required.
Perfect for small teams getting started with AI-powered support.
Billed annually — you save $ $120/yr
For growing teams that need more channels, automation, and quality oversight.
Billed annually — you save $ $480/yr
Custom deployment for regulated industries and high-volume operations.
Standard channel setup (webchat, email, WhatsApp) takes days. Deep CRM or ERP integrations typically take 2–6 weeks depending on API complexity and internal approvals.
Mevrik supports 95+ languages including Banglish, Arabic RTL, and regional South Asian languages. Tone profiles can be set per language.
Yes. Managed Private Cloud (MCP) with HA/DR is available for enterprise customers who require on-premises or private cloud deployment for data residency and compliance.
Through a combination of tone profiles, curated response templates, Auto QA scoring against your style guide, and human approval workflows for sensitive or high-stakes responses.
Yes — 14-day free trial with no credit card required. Includes full access to Mev AI Agent and DCX Inbox on the Starter plan.
Mevrik is built on OWASP-aligned principles with SSO/SAML, RBAC, AES-256 encryption at rest, TLS 1.3 in transit, PII redaction, and configurable retention policies. SOC 2 Type II audit is in progress.
Have a different question? Contact our team →
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