Video Chat Face-to-face support
Face-to-face support
at the click of a button.
Upgrade complex conversations with HD video chat. Co-browse, share screens, and resolve issues that text alone can't handle — all within the Mevrik platform.
Common use cases
Technical troubleshooting
See the customer's screen in real time. Guide them through fixes with co-browsing and annotations — resolve issues faster than phone support.
Premium onboarding
Walk new customers through product setup, configuration, and best practices with a personal video session that builds trust and reduces churn.
Sales consultations
Build rapport with face-to-face conversations. Demo your product live, answer questions in real time, and close deals with a personal touch.
Video support, built into your CX stack
HD video and audio calls
Screen sharing and co-browsing
Recording with automatic transcription
One-click escalation from chat to video
No downloads required for customers
Integrates with existing queue and routing
Add video to your CX.
Resolve faster with face-to-face support — no app downloads needed.
✓ No credit card required✓ 14-day free trial✓ Cancel anytime