Social Media

Every social channel,
one unified inbox.

Manage Facebook, Instagram, WhatsApp, and X conversations from a single workspace. Respond faster, stay consistent, and never miss a message across platforms.

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Common use cases

Social DM management

All platforms in one inbox. Respond to WhatsApp, Facebook Messenger, Instagram DMs, and X messages without switching between apps.

Public comment monitoring

Track and respond to mentions, comments, and tags across platforms. Never miss a customer reaching out publicly.

Campaign support

Handle conversation spikes from social campaigns, product launches, and viral moments — with AI handling volume and agents handling nuance.

Social CX, centralized

WhatsApp, Facebook, Instagram, X integration

Unified conversation threading across platforms

AI-suggested responses for social interactions

Auto-routing to social media specialists

Sentiment analysis on social interactions

Publish and engage from a single dashboard

Unify your social CX.

Stop switching tabs — manage every social conversation in one place.