Knowledge Base One source of truth for
One source of truth for
AI and agents alike.
Build a centralized knowledge base that powers your AI chatbot and helps human agents find answers instantly. Ingest docs, websites, and FAQs — and keep everything up to date.
Key capabilities
Document ingestion
Import PDFs, docs, and web pages automatically into your knowledge base.
Smart search
AI-powered search for agents and customers to find answers in seconds.
AI training source
RAG-powered responses from your knowledge base for accurate, grounded AI answers.
Built for speed and accuracy
Import from websites docs and PDFs
AI-powered categorization and tagging
Version history and change tracking
Role-based access control
Embeddable self-service portal
Analytics on article usage and gaps
Power your AI with knowledge.
Build the knowledge base that makes every interaction smarter.
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