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Telecom

HA/DR scale for millions of subscribers.

Peak call volumes don't wait for you to scale up headcount. Mevrik handles thousands of concurrent sessions with sub-second response times and multi-region failover — so your customers never get a busy signal.

Book a telco specialist demo

Plan change automation

Upgrade, downgrade, add-on enquiries — handled by AI with real-time BSS integration. No agent needed for the 60% of enquiries that follow a standard flow.

Usage & billing queries

Data usage, roaming charges, bill explanations — AI fetches live data and explains it clearly, reducing repeat contacts.

Outage communications

During network incidents, Mevrik automatically deflects inbound volume with real-time status updates — reducing complaint spikes by up to 60%.

Churn risk escalation

Detect churn signals in conversations and route high-risk customers to retention specialists with AI-prepared context and recommended offers.

Ready for peak volumes?

Mevrik scales to thousands of concurrent sessions. No pre-provisioning required.

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