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Retail & D2C

Turn support into a revenue channel.

Every customer interaction is an opportunity. Mevrik AI handles order tracking, returns, and product guidance — while actively recovering carts and surfacing upsell moments your agents would miss.

Order tracking & returns

AI answers "Where is my order?" instantly, every time. Initiates returns, generates labels, and confirms outcomes — zero agent time for standard flows.

Cart recovery flows

Proactively re-engage customers who abandoned checkout. AI sends personalised messages with the right offer at the right time. Average 18% lift in recovery rate.

Conversational product guidance

Help customers find the right product with conversational recommendations — like a knowledgeable in-store assistant, available 24/7 at scale.

18%

Avg. cart recovery lift

24/7

AI product guidance

60%

WISMO queries deflected

CX that pays for itself.

Most retail customers see positive ROI within the first 60 days.

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